Vacancy
5
Job Context
-
Looking for experienced and passionate Computer Operator for Technical Support who is interested in working with our talented and creative probashirealty Team.
Job Responsibilities
- Manage large amounts of incoming calls and social media interaction
- Solving all kinds of technical problems of students by checking various social media.
- Find out what the customer needs, clarify the issue, and provide solutions or alternatives.
- Should have ability to provide software installation support.
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Employment Status
Full-time
Educational Requirements
- HSC, Bachelor degree in any discipline
- Skills Required: Call Center, Computer skill, Google Suit, Internet Browsing, MS Excel, MS PowerPoint, MS Word
Experience Requirements
- At least 1 year(s)
- Freshers are also encouraged to apply.
Additional Requirements
- Age 18 to 30 years
- Both males and females are allowed to apply.
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Job Location
Gulshan
Salary
- Tk. 15000 - 20000 (Monthly)
- Salary will be negotiable for expert candidate.
Compensation & Other Benefits
- Tour allowance, Performance bonus, Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
- Friendly working environment
Job Features
Job Category
IT Support Engineer
Job Category
Web Designer